Country Inn & Suites by Radisson, Port Canaveral, FL

Location to the cruise port was fantastic. Staff were very friendly and informative . Children used the pool and hot tub . Could have been a bit more within the hotel to keep children entertained seeing as most people don’t have a car as they use the hotel shuttle to the port . We had a lovely view of the ships coming in to dock from our room.

When we went into the room near midnight, we found the AC continued cooling and temperature was only 13 degrees Celsius. The kind lady on duty that night brought us blankets after figuring out the AC was dysfunctional. To our surprise, she also said we definitely should be compensated in this case and she would report to the manager. After a while, the lady came and told us the manager's decision. They gave us two double rooms instead of the quadruple room we booked and only charged us half the price of a quadruple room. It's unbelievable. We highly appreciated the lady and the manager of this comfortable hotel!

I would like to give a "shout out" to the front desk person by the name of Jewel. She was precious, extremely nice and very patient with my family. She was a good listener and any questions that I had she answered them quickly. The entire front desk staff was very helpful. If we needed anything for the room, the request was taken care of promptly. The only issue I have was with a housekeeper staff member who told my husband that she didn't understand English as he had gotten slightly confused. That was not necessary and definitely not helpful to him. I did not appreciate that at all.

Smooth check in, welcoming desk staff. Clean and comfortable room. The location to the cruise terminal is awesome, also a few nice establishments near by for dinner and drinks. We utilized the cruise package (onsite parking and shuttle service to and from port), I can not say enough how awesome your shuttle drivers are. I will definitely stay here again for my next cruise adventure.

I love everything...but it would be nice if you can add a safe to rooms,also any extra resort fees be included onto the room fee so when you pay online its one flat fee and no extra deposit required upon arrival to hotel check In.